This highly valuable 1-day workshop will unpack the effect the Consumer Protection Act will have on the way you do business at your organisations!

Dates and Venues:

12th August 2010: Belmont Square Conference Centre, Belmont Road, Rondebosch, Cape Town

19th August 2010: Royal Hotel, Smith Street, Durban

26th August 2010: CGCSA Offices, Hurlingham Office Park, Hurlingham Manor, Johannesburg

Click Here to Download More Information

Click Here to Download Registration Form

Please be advised that our contact details have changed, see changes below:

Main Telephone number will change to 0861 CGC 000 (0861 242 000);
Main Fax number will change to 0866 749 929 from (011) 886-4966.

For Barcodes (GTIN) the direct fax for GS1 South Africa remains 0867 435 203.

These changes are effective as of Monday 05 July 2010.

Thanking you in advance.

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THE Consumer Goods Council of South Africa will establish a retail ombudsman to handle unresolved consumer complaints ranging from sour milk and worms in cans to dodgy cosmetics and broken appliances.

Patricia Pillay, head of the SA Retail Council, recently formed as a voice of retailers within the CGCSA, said yesterday that a steering committee set up to draft an industry wide code of good practice in response to the new Consumer Protection Act, had noticed the need for an alternative dispute resolution process.

The CGCSA has about 11 000 members, including retailers, wholesalers and logistics companies.

The number of armed robbery incidents aimed at members of the Consumer Goods Council of SA (CGCSA), which include Massmart and Pick n Pay, had declined substantially to 14 a month since November last year - a 44 percent drop from an average of 25 a month, the industry body said yesterday.

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