OVERVIEW

The Cyber Incident & Investigation Management System (CiiMS) was developed to make the capturing of crime incidents more accurate. Available to all CGCRI member companies, CiiMS is a browser–based data capture and information management system. It is a centralised, expanding database, that allows the CGCRI to report and store detailed information about incidents of crime and suspicious activities that our members experience.

HOW DOES CIIMS WORK

CiiMS is a user-friendly, streamlined information driven system. Navigating mostly through drop down options, it ensures clear and precise information gathering.

Member companies can capture incidents directly with the support of the CGCRI incident management team, or incidents can be submitted to crime@cgcsa.co.za. From there, a team of qualified personnel will do a follow up, and upload the incidents to the database.

WHAT INFO IS REQUIRED WHEN REPORTING AN INCIDENT TO THE AMAVUSO?

  • Store name and location.
  • The date and time the incident occurred.
  • Any further available information such as number of perpetrators, weapons used, vehicle details, unusual behaviour etc.

Amavuso messages contain specific information on the methods adopted by criminals (modus operandi), especially with regard to incidents such as armed robberies, burglaries, hijackings and cash–in–transit heists. Other warning messages can include details about suspicious vehicles or individuals. Classified info is also sent out based on tip-off information from reliable/verified sources.

WHAT IS CIIMS USED FOR?

The captured information is then used to formulate a systematic approach to dealing with criminal events. Thoroughly analysing the data not only helps the CGCRI toidentify trends and gaps, it also helps with geographical pattern analysis and detailed incident reports.

CGCRI incident reports identify important trends. This allows our member companies to recognise high risk sites and detect trends across the fast moving consumer goods industry. With current competition laws, we provide an independent platform for companies to exchange non–competitive information in a safe and transparent environment

Click on the link to access CiiMS http://crims.cgcri.co.za/CiiMS